Shipping is done by EMS (Express Mail Service) and Courier service
(FedEx). The shipping charges are calculated on basis of city of
delivery, and total weight of the goods.
We shall calculate the exact shipping expense and let you know by
email. Our delivery time will be 5 weeks from the date of confirmation.
Each product of your order will be packed in individual sealed plastic
and will be shipping in a hard paper / plywood box.
The prices of our items on the web site are FOB Indonesia. All other
charges like shipping, insurance, C&F etc. are payable by the
customer. We charge you as-per-actual for these expenses.
Return and Refund Policy
The goods ones sold will not be taken back under any circumstances
unless and otherwise the goods sent are the item other than the
Either replacement or a full refund will be given for this mistake.
Goods will be replaced or repaired if any manufacturing defects
The customer pays, 50% advance as confirmation of the order. After
the goods are manufactured and ready for shipment, we shall send
you e-mail. The customer should clear the rest 50%. Then, we shall
ship the goods on the same day. We only accept payments by T.T.
(wire transfer) or transfer for local buyers. In case, you need
any further details kindly mail us at firstname.lastname@example.org
Your personal information is confidential. We do not sell, rent,
barter or trade e-mail addresses when you place an order with www.bali-craft.com
We collect your name, address, telephone number, and your e-mail
address. We only use this information to fulfill your order and
communicate with you about your order.